Shipping policy

Thank you for shopping with Concord Floral Supply. Please review the shipping information below before placing your order.

Order Minimum
All orders require a $1,000 minimum purchase. Orders below this amount cannot be processed for shipment.

Processing Time
Orders are typically processed within [1–3] business days of purchase, Monday through Friday, excluding holidays. Processing times may be longer during peak seasons or for large bulk orders.

Shipping Methods & Rates
Due to the nature of our products (including glass items), most orders are shipped via palletized freight through our network of trucking partners to ensure safe delivery. Smaller orders may ship via UPS / FedEx. The shipping method for your order is determined by order size, weight, and product type. Shipping costs are calculated based on these factors and will be confirmed with you before your order ships. Freight/pallet orders may require additional coordination — our team will contact you directly to arrange delivery scheduling if this applies to your order.

Delivery Times
Estimated delivery time is [5-7 business days] after your order ships, depending on your location. These are estimates only; Concord Floral Supply is not responsible for carrier delays once a package has left our facility.

Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.

Damaged or Lost Shipments
If your order arrives damaged or does not arrive at all, please contact us within [5–7] days of the expected delivery date at support@concordwholesale.com or 323-588-8888 so we can file a claim with the carrier and make it right.

Questions?
Reach out anytime at support@concordwholesale.com or 323-CON-CORD (323-588-8888).

Concord Wholesale, 3151 Fruitland Ave, Vernon, CA 90058